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CRO – Conversion Rate Optimisation

CRO – Conversion Rate Optimisation


Most people think of digital marketing as a way of driving more traffic to websites. However, if your website were to convert more visitors, it could make a huge difference to your bottom line. Our approach to our CRO optimisation services is based on using visitor behaviour data and user insight to deliver results that make all the difference and convert visitors into leads for your sales team.

In fact, a 2014 research study among internet marketers showed that 59% of respondents considered conversion rate optimisation to be “crucial to their overall digital marketing strategy”.

Concerns over website performance are not uncommon among business owners. It’s natural to want to convert as large a number of visitors and potential customers as possible into sales, leads or customers (or any other step of your marketing funnel).

Optimising your site to increase your conversion rate will also benefit you when you drive more traffic to your site from search engines via SEO, PPC or using display advertising.

How do you improve the performance of a website? Sounds like a simple question. However it’s often a difficult one to answer. We employ user research combined with hard data to make improvements that drive real value.

Improving your conversion rate with a successful CRO marketing strategy can help you:

  • Gain a better understanding of your target audience
  • Grow your business
  • Drive leads and sales with higher conversion rates
  • Deliver an enhanced user experience
  • Improve your website’s success

Our conversion rate optimisation services

Following a kick-off workshop to determine objectives and set KPIs and conversion goals, we begin gathering the data we need to make the right decisions. We use industry standard tools such as Google Analytics, Google Optimize, Optimizely and Hotjar, as well as our own in-house biometrics research service.

We use a variety of methods to collect data and user insight, tailoring the selection to each particular client and audience. Some of the methods we use include:

  • Google Analytics review
  • Development capability assessment
  • Heuristic user experience review
  • Conversion funnel dropout analysis
  • Heatmapping
  • Business insight
  • Customer journey analysis
Once this groundwork is complete, we move into the ongoing process of conversion rate optimisation.
Keeping your website moving forward

Using methods like A/B testing (also called split testing), our conversion rate optimisation services deliver results based on research, and user insight. When performing tests we always make sure that the results are statistically significant and haven’t happened by chance. During this process we track conversions so we can compare them over time as well as measuring them against other data sets.

Our approach to conversion optimisation relies on ongoing research and testing. CRO digital marketing isn’t about making one change, it’s about making continuous enhancements that drive improvement after improvement.

Want to find out how we can make your website work harder? Call us today on +91-78620 70923.